Is your company insured? My building requires a certificate of insurance.
Of course. We are fully insured with liability, cargo, commercial auto, worker's comp, and warehouse insurance. If your building requires a certificate of insurance, we'll get it to them in 24hrs.
Is your company licensed?
Of course. We are regulated by the California Public Utilities Commission and our license is #0190970. This CPUC website can verify if a moving company is licensed in the state of California.
Is my stuff insured?
We offer two types of insurance for your possessions...
1. Basic Insurance - Every licensed moving company in CA offers this by law. The cost is nothing and the coverage is .60/lb of damaged goods. If you do the math, this is minimal coverage.
2. Replacement Value - Insurance costs $100, and gives you $10,000 in coverage with a $250 deductible. If the item can not be repaired, it will be replaced.
Are there any hidden fees I should know about?
Absolutely not! That is something we take seriously. If we don't disclose it, then you don't have to pay it.
Do you take credit cards?
Can you order parking permits for my move?
Yes. We can order permits for an additional fee of $50 per permit.
Will you take apart the furniture? Can you put it back together?
Yes and Yes. We'll arrive with a complete tool set and be prepared to disassemble anything too large to fit out the door.
Can I leave my dresser drawers filled?
As long as the contents are fabrics (clothing, linens, towels, etc), they should be fine in their drawers. Drawers should always be emptied if the furniture is extra heavy or old/weak.
Can you take my TV off the wall?
Yes. We have no problem taking down your tv. We'll even have a socket set to take down the mount itself. For insurance reasons, we can not hang tv's at your new house.
How will you protect my TV?
All of our trucks are equipped with a tv crate designed for carrying flat panel tv's 60" or smaller. This is the easiest and safest way to move any flat panel television or screen.
How will you protect my mattress?
We offer mattress bags for $10 each.
Can you help dispose of my unwanted furniture?
Yes. Please call to discuss options.